Rilo help
Short, step-by-step answers for families. Every button named here is named exactly as the app shows it.
Your child's devices
- Add a second device for your child
A tablet at the other parent's home, or a new phone. Set it up from your own phone in two minutes. - Reset a child's phone or tablet
Wipe Rilo from a device before you pass it on, without deleting your child's account. - Remove a child from Rilo
When your child stops using Rilo, or you stop being one of their grown-ups.
Your account
- Use Rilo on a second device of your own
A tablet or a second phone that acts as you, with your contacts and your children. - The recovery sheet
A sheet of paper that brings your account back if your phone is lost or broken.
Still stuck?
Write to us at hello@rilotalk.com. A person reads every message.